It was so much work for me that the thought has crossed my mind when I had to redo so many promos. LOL
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Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do
Transfer of Customer purchases at HiveWire 3D to the store at Renderosity
- Thread starter Alisa
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It was so much work for me that the thought has crossed my mind when I had to redo so many promos. LOL
Hornet3d
Wise
I suspect it is a bit like spending hours on creating a Poser scene or writing a long letter only for the computer to crash and to lose the lot, you then have to think very hard before starting at the beginning again, it feels a great a waste of time recreating something you already had.
Really glad you stuck with it and saw it through.
Me too. This is the 4th time already, and I hope it's the last.
Hornet3d
Wise
Being a little bit cynical, there aren't too many Poser marketplaces left to close down.
Klaus Sauer
Admirable
I have to admit that I had already given up hope of a transfer of our customer data to Rendo and also had some doubts as to whether the whole action was a fake after all.
So I wrote another very long e-mail to Rendo and ... I got a reply. In the reply I received, however, there is no mention that all CA’s of HiveWire have to move all their products to Rendo first. This is not possible because not ALL former HW-CA’s want to sell their creations at Rendo. And you can’t force anyone, can you?
The fact is that the delays occur because the work of converting the data from one store to another is not easy and they are still working on solutions with their programmers.
In addition, there are probably some changes in the staff of Renderosity.
The transfer should definitely take place, but unfortunately Rendo also didn't know how long it will take.
So I wrote another very long e-mail to Rendo and ... I got a reply. In the reply I received, however, there is no mention that all CA’s of HiveWire have to move all their products to Rendo first. This is not possible because not ALL former HW-CA’s want to sell their creations at Rendo. And you can’t force anyone, can you?
The fact is that the delays occur because the work of converting the data from one store to another is not easy and they are still working on solutions with their programmers.
In addition, there are probably some changes in the staff of Renderosity.
The transfer should definitely take place, but unfortunately Rendo also didn't know how long it will take.
Klaus Sauer
Admirable
Looks like our whole communication here is always a misunderstanding. English is not my native language. I could run my sentences through different translator programs. Somebody always doesn’t understand something the way I meant it and is outraged. I don’t feel particularly welcome here anymore. As soon as the transfer is done, I’ll be gone, too.Yes, I have said all of this before, several times, in this thread.
Renderosity has to wait until ALL of the HiveWire CAs have ALL their products moved over to the store.
They are ONLY going to be putting THOSE products in your accounts at Renderosity, so they need to have them all IN THE RENDEROSITY store before they can add them to your Renderosity accounts. This takes time. Obviously they underestimated just how long it would take. I know people are frustrated.
I don't know where they are in that process, and I have emailed Jenn asking for an update. I will post here AS SOON as I hear something.
I have marked the sentence in your own post, which I have maybe misunderstood.
BTW: I got my informations about Rendo also from Jenn, just for your information too.
I fail to see why you think anyone (I guess you mean me) is "outraged".
That post you quote was not the first time I've explained what is happening.
Yes, there are language issues, but doesn't it make sense that they are ONLY waiting for products that ARE going there, and not for products that going somewhere else or not being sold at all anymore?
One of the times I've explained this, by the way was on the very first page of the thread, in response to a few questions and a comment by Sunfire:
That post you quote was not the first time I've explained what is happening.
Yes, there are language issues, but doesn't it make sense that they are ONLY waiting for products that ARE going there, and not for products that going somewhere else or not being sold at all anymore?
One of the times I've explained this, by the way was on the very first page of the thread, in response to a few questions and a comment by Sunfire:
Correct - it is only the products that are being moved to Renderosity that will be there.
They can't include products from artists who aren't vendors there
Hopefully that was clear to everyone from this
Renderosity is getting ready to be able to put products that you bought at HiveWire (those which are being sold at Renderosity) into your Renderosity accounts.
but if not, the way you phrased it should be
Hornet3d
Wise
I always think it is sad when someone decides to leave, that is their right of course. but it is still sad to me. I have been here a long time and I have to say I have not seen any animosity to anyone that wasn't picked up quickly by the Hivewire3D team and even those cases have been rare. What I have seen is a few people who have left because the believed that there was an implied slight towards them or a feeling of ill treatment towards them. My own belief is that it is usually down to a misunderstanding, not helped on some cases as, for so many here, English is not their first language. I only have two languages, English and profanity, the first I am not that skilled at and the second I cannot use here but even with English as my first language I am still amazed how I can read something into a comment that is not really there when I read it again.
One thing we do have in common here is we are passionate about 3D art and that can often mean we wear our hearts on our sleeves in some cases, I do know I have been overly sensitive to comments, sometimes here and very often elsewhere. As artists we should be open to suggestions and understand that, while art is a wide subject, it is also very personal and I believe that means the more input the better which is why I am so sad if someone leaves, whoever they may be or what views they had.
Amen!
I have always found that to be the bane of online communication, either on forums, site mail, email, etc. There's always going to be someone who doesn't understand what you're trying to say, and not always because of a language difference. To me, unless I'm in the same room with the person talking so I can view her/his attitude when speaking, I have no idea what the intent is, and can only hope I'm guessing correctly.
Needless to say, there are always those who are very obvious when they post in forums.
Jennifer Blake
Inspired
Hello everyone. We are almost ready to deploy this project. It's been a bit of a job to line up product ID's and member records. Won't be much longer. I am going to say by the end of the month.
We are almost ready to deploy this project. It's been a bit of a job to line up product ID's and member records. Won't be much longer. I am going to say by the end of the month. 
Thanks for the update Jenn.
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