I don't like that the fee is added automatically...that's akin to what cable TV companies up here in Canada got busted for doing a decade or more ago.
They called it "Negative Option Billing" -- where you are billed for all the optional channels and if you didn't want them, the onus was on you to call the company and tell them, "Hey I didn't ask for The Underwater Competitive Lamp Rewiring Channel!"
The difference here is that at CP the fee is optional and you're not being charged that fee unless you don't un-check the box for the fee. So it's kind of... "Semi Negative Option Annoying Billing Kinda"... or something...
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I also get the sense, like others have mentioned, that the CP crew is kind of a small team. I really don't think it has a specifically dedicated staff.
So maybe this is partly why I'm so impressed that they've done what they've done with the store in relatively short order, when the "previous administration" couldn't be bothered to do anything for years.
They called it "Negative Option Billing" -- where you are billed for all the optional channels and if you didn't want them, the onus was on you to call the company and tell them, "Hey I didn't ask for The Underwater Competitive Lamp Rewiring Channel!"
The difference here is that at CP the fee is optional and you're not being charged that fee unless you don't un-check the box for the fee. So it's kind of... "Semi Negative Option Annoying Billing Kinda"... or something...
- - - - - - -
I also get the sense, like others have mentioned, that the CP crew is kind of a small team. I really don't think it has a specifically dedicated staff.
So maybe this is partly why I'm so impressed that they've done what they've done with the store in relatively short order, when the "previous administration" couldn't be bothered to do anything for years.