• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

Show Us Your Dawn Renders!

Rae134

Renowned
CV-BEE
Contributing Artist
CP charges you to be able to re-download and only for 2 years after purchase from what I can see (another reason I don't want to deal with a company like that)
 

sanbie

Noteworthy
Contributing Artist
Yes Ken...everyone else allows you to redownload unlimited times...thank goodness otherwise I would have nothing left and would have to walk away from the whole caboodle!!
 

Ken1171

Esteemed
Contributing Artist
Thanks again for the feedback! And nothing like bringing the info to those who can act on it, so I am putting my hopes on Chuck. ^^
 

sanbie

Noteworthy
Contributing Artist
Oh evilInnocence is the same as CP...that's another that makes me angry...I have paid for Xdresser licenses and can't get them!
 

Dreamer

Dream Weaver Designs
Oh evilInnocence is the same as CP...that's another that makes me angry...I have paid for Xdresser licenses and can't get them!
Are you sure? I didn't think they did that...*runs to look* Nope I can still get all my old orders
 

Ken1171

Esteemed
Contributing Artist
This also happens when I buy digital goods directly from the makers, like Dimension3D and MayaX. But when needed, I just email them asking for a redownload, and I usually get it. Have you tried that? :)
 

sanbie

Noteworthy
Contributing Artist
Well I can't get them...I emailed last week and haven't heard back as of yet...I went back in to look and I have no idea how you get the download link to download them Dreamer...can you tell me how you did it?
 

Dreamer

Dream Weaver Designs
Well I can't get them...I emailed last week and haven't heard back as of yet...I went back in to look and I have no idea how you get the download link to download them Dreamer...can you tell me how you did it?
They should be there under My Downloadable Products
EV.jpg
 

Miss B

Drawing Life 1 Pixel at a Time
CV-BEE
I haven't purchased anything at EI since last September, but I just logged into my account and found my purchases and downloads.
 

Miss B

Drawing Life 1 Pixel at a Time
CV-BEE
I knew I read something on the SM Poser Forum that they will be working on redesigning the CP site. I don't recall if it was Chuck who stated it, but I was sure they had said they were going to work on it. When that'll be I don't know, but just knowing they are going to address it, is encouraging.
 

Ken1171

Esteemed
Contributing Artist
I used to own a restaurant, and my biggest concern was if people didn't like the food, would they keep silent and never come back, or just tell me so I could do something about it. The most common case would be the prior, and I think that is rather unfair. When there is something I think needs fixing, I tend to let the staff know, so they can do something about it.

In this case, when enough people have similar issues and concerns about it, I find it would be only fair to let Chuck know, or else nothing would change, and not because they don't want to. :)
 

Hornet3d

Wise
I used to own a restaurant, and my biggest concern was if people didn't like the food, would they keep silent and never come back, or just tell me so I could do something about it. The most common case would be the prior, and I think that is rather unfair. When there is something I think needs fixing, I tend to let the staff know, so they can do something about it.

In this case, when enough people have similar issues and concerns about it, I find it would be only fair to let Chuck know, or else nothing would change, and not because they don't want to. :)

I totally agree with that, I am never afraid to complain but I try to do it respectfully, well at least I do if the respect in reciprocated. I also accept that, f I am prepared to complain, I should also be fair and praise on the rare occasion when it all goes right.
 

RAMWolff

Wolff Playing with Beez!
Contributing Artist
Well I can't get them...I emailed last week and haven't heard back as of yet...I went back in to look and I have no idea how you get the download link to download them Dreamer...can you tell me how you did it?
That's strange. All my dealings with Andy have been good.

On the aside. I don't deal with CP at all. I hate the layout of the store for one and well there is a list of reasons. You may want to consider bringing your products over here for a little more exposure Ken!
 

Miss B

Drawing Life 1 Pixel at a Time
CV-BEE
That's strange. All my dealings with Andy have been good.
I've only had one instance where I had to contact him, and his response was not what I was hoping for, but he made a suggestion that worked out well in the end in any case.
 
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