• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

HiveWire Big Cat Not Showing as Owned

sandman_max

Member
Alisa, I purchased the HW Big Cat when it first came out in Aug 2016 but the website doesn't have the "You Own This" nor does the HW Cub. I can send you more details if you need them.
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
Lisa explained this here - hope this helps:

It's because of how we offered the cub free to all who purchased the big cat. The product you purchased with the free cub is actually set inactive right now. The big cat that is live is a different one, without the cub. Sorry for the confusion. If you happen to buy it twice we will happily refund your purchase!

Solved - The Big Cat Does Not Show As Purchased
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
No worries - should be in your account ;)
 
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