Solved The Big Cat Does Not Show As Purchased

[icedragonart]

I purchased the Hivewire big cat the day it came out. However it does not show as purchased when I click on it and allows me to put it in my cart and will apparently allow me to purchase it again. Now, while I know i purchsed this since its recent, I have a LOT of stuff, and I don't always remember what I do and don't have. I rely on those little notices that tell me I already purchased something. And yes, I am logged in lol.

 

[LisaB]

It's because of how we offered the cub free to all who purchased the big cat. The product you purchased with the free cub is actually set inactive right now. The big cat that is live is a different one, without the cub. Sorry for the confusion. If you happen to buy it twice we will happily refund your purchase!

 

[icedragonart]

Ah that makes sense thank you! No worries this is one purchase I am unlikely to forget lol! Its just so incredibly beautiful!

 

[icedragonart]

I got the email about the cub update and went to download the files. However, the only file that shows up new for me is the poses cub file. I don't see anything for the cub itself, in my zip files or in my order list when I purchased it the first day. All I have are files for the big cat and the black leopard. No option for a cub

 

[icedragonart]

Never mind I found it, its not a user facing file, its in the shaping dials. Sorry!

 

[Alisa]

Yep - glad you found it