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Fatal Error on launching Poser

Hornet3d

Hornet3d

Wise
Miss B said:
Yes, I found their response was fairly quick, though mine was just a question, and not a problem needing resolution.
Click to expand...

I thanked them and asked a further question regarding activation as I was unable to deactivate the version that crashed and again that was answered in very short period of time. Yesterday I installed Poser 11 on my old system as a backup and at worst I also have Poser 2014 installed on both systems so although I would miss superfly and area lights until it was sorted I could still play in Poser.

I remain impressed with SM tech support though.
 
Janet

Janet

Dances with Bees
Contributing Artist
I wrote to them late Friday night, like 2 in the morning. Poser was giving me that fatal error message and when I went to put in my serial number it said it was over the limit. They responded back within 2 hours and had it fixed.
 
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