• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

Purchasing at Renderosity

Dove

Member
Hi, I was wondering if anyone has had any problem purchasing at Renderosity direct with a credit card in the last couple of years? , without using Paypal.

I know they had a problems in the past, as my card got hacked and up to that point, I never had any problems. I'm curious if anyone has had problems since.

The reason I ask is I would like to purchase Dawn 2.0 but would rather not open a Paypal account just for that one purchase.

Thanks for any replies.
 

KageRyu

Lost Mad Soul
Contributing Artist
I have only used Paypal. That being said, I have not had issues with Paypal even when issues with Paypal have been reported by others. I also do not like Paypal, but I like it's alternatives less, and I have had my account since the late 90's. Though I can not say for certain I would recommend getting an account today necessarily, though having one can come in handy for things other than just online purchasing - and it is great if you become a seller anywhere (not just 3D but anywhere or anything...ebay, etsy, redbubble, thingverse, turbosquid, etc...).

I think the credit card side of things is greatly affected by numerous factors, including but not limited to: Nation of origin, type of card (i.e. visa or Mastercard), Credit or debit card, specific bank, and actual payment processor for your bank.

One bank I had briefly had problems with all online payments, even those through paypal, because they had particularly draconian anti-fraud policies that basically just flagged every online transaction as potential fraud. It got old fast. I have had more problems with debit/credit cards endorsed by Mastercard as opposed to Visa... but it really depends on the bank they use as authorizer (Elan Financial is horrible as is anything Synchrony). I am in the U.S.

I hope this information is at least useful.
In general, Renderosity is usually good about resolving issues, though in the past years it sometimes can be slow to get a response, but there have also been huge changes in the staff and business behind the scenes.
Most who know me know I will not hesitate to complain and can be unforgiving of companies I feel do not handle business properly - so consider this when weighing what I have said.
 

KageRyu

Lost Mad Soul
Contributing Artist
I forgot to mention...

You could try using a pre paid credit card. Just put enough on the card to cover Dawn 2 and a few items and use that. It is how I deal with untrustworthy companies (*cough*Xbox*cough*).
 
Top