Hornet3d
Wise
I am having a problem with a product I have recently purchased but not from Hivewire. I am dealing with the relevant support team who are trying to help but I do not understand how what is happening is possible. I wonder if any of the Poser buffs here can explain how something like this can happen. I am not expecting a fix just a possible explanation of something that baffles me.
The product has a number of figures and all load and render as expected, with one exception. When this particular part is loaded it appears in the preview but has a strange colored glow when lit with white light. What baffles me is that the figure is not added to the figures list and therefore cannot be selected. It does not appear in the scene when rendered. It is however listed in the hierarchy with all it's parts but clicking on any part causes Poser to crash.
Can any one throw any light, sorry about the pun, on how something can appear in the preview but in almost all other aspects just not be there.
The product has a number of figures and all load and render as expected, with one exception. When this particular part is loaded it appears in the preview but has a strange colored glow when lit with white light. What baffles me is that the figure is not added to the figures list and therefore cannot be selected. It does not appear in the scene when rendered. It is however listed in the hierarchy with all it's parts but clicking on any part causes Poser to crash.
Can any one throw any light, sorry about the pun, on how something can appear in the preview but in almost all other aspects just not be there.