• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

Downloading my orders

NG Artplay

Eager
Contributing Artist
When I go to my orders there is no download links that I can see and the names of the products are not active for download. How do I find my download links?
 

LisaB

HW3D Vice President & Queen Bee
Staff member
Co-Founder
I reset 66 downloads for you. Please let me know if that did not work.
 

Rowan54

Dragon Queen
Contributing Artist
Were you under "my orders" or under "my downloadable products"?
It's a bit confusing....but you gotta be under "my downloadable products" to get the download links.
 
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