• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

Bought SBRM Theatened, Endangered, Extinct Twice

sandman_max

Member
Apparently, I just clicked on a link in the email or sidebar or something, so missed the splash icon that says I already own SBRM Theatened, Endangered, Extinct and I bought it again. Is it possible to exchange out the recent purchase for SBRM Theatened, Endangered, Extinct 2? I have copies of the orders or order #'s - whatever you need.
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
Please submit a support ticket. It may be a tiny bit because Lisa is in the hospital, but when she's able, she'll take care of it for you :)
 

Miss B

Drawing Life 1 Pixel at a Time
CV-BEE
Please submit a support ticket. It may be a tiny bit because Lisa is in the hospital, but when she's able, she'll take care of it for you :)
Ohhhhh, that's why I haven't seen her here today. I hope it's nothing serious.
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
She posted on Facebook - is supposed to have had a procedure done today for tachycardia. Hopefully she'll be back to feeling better soon!
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
Sandman_Max - Just connected on what happened :). I realized it is something I can take care of - done, and sent you an email :)
 
Top