AlphinaNovaStar
Energetic
How do I remove expired products from my download links? Somehow my download links page got some expired downloads due to failed paypal purchases or some other cause.
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Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do
Solved how do I remove expired products from my download links?
- Thread starter AlphinaNovaStar
- Start date
You shouldn't really have expired product links. If your purchase failed or was refunded, those items would not appear in your downloads. If you send me an email lisa@hivewire3d.com with the email address you use to make purchases, I will check that they are all available to you.
AlphinaNovaStar
Energetic
okay I sent an email from my store email account.
Bonnie2001
Extraordinary
I don't get it. Surely you wouldn't get the goodies if the payment failed?
AlphinaNovaStar
Energetic
Actually I do not remember what happened to cause downloads to be nondownable?
I guess you are right. Guess it was a glitch.