• Welcome to the Community Forums at HiveWire 3D! Please note that the user name you choose for our forum will be displayed to the public. Our store was closed as January 4, 2021. You can find HiveWire 3D and Lisa's Botanicals products, as well as many of our Contributing Artists, at Renderosity. This thread lists where many are now selling their products. Renderosity is generously putting products which were purchased at HiveWire 3D and are now sold at their store into customer accounts by gifting them. This is not an overnight process so please be patient, if you have already emailed them about this. If you have NOT emailed them, please see the 2nd post in this thread for instructions on what you need to do

freebie zip size

NG Artplay

Eager
Contributing Artist
I completely forgot to upload my Christmas freebie item because I had it done a couple of weeks before Christmas and thought that I'd wait till it was closer. With all that happened over the holiday I just forgot.

So, anyway, I go to upload the zips now and I get a message that the zip is too big. It's only 15.8 MB. Is this really too big? What is the size that I can upload and can I upload multiple zips?
 

Alisa

RETIRED HW3D QAV Director (QAV Queen Bee)
Staff member
QAV-BEE
I can't imagine that it's too big. Are you trying to upload them all together? Lisa really knows more about all this so hopefully she'll see this and help
 

LisaB

HW3D Vice President & Queen Bee
Staff member
Co-Founder
The max file size used to be 5 MB. I recently increased it to 10 MB. That's why it won't upload. 15 MB is too large.
 
Top